Server upgrade over the weekend
Please be aware that we are having a server upgrade this weekend so there will be no online appointments available on Saturday 10th August. Please check again on Sunday.
Please now allow 72 hours for prescription requests
Due to an unprecedented increase in the volume of prescription requests we receive on a daily basis, Farnham Dene's prescription turnaround time will be extended to 72 hours with immediate effect. Please bear this in mind when requesting your medication.
Mental health problems can not only affect an individual, but can be a difficult and worrying issue for families as well. Started by Jasmin Krischer, a GP in Bristol, this free website provides detailed information for parents and carers on what to expect, how to help and what else is out there for their children with mental health problems. It is a brilliant resource to support people with younger family members with mental ill health.
To find out more, visit www.happymaps.co.uk
Save the date!
Online Service Proxy Access now live on Patient Access
Please note that parents can now access their children's online service account via their own account using something called Proxy Access. To find out more please refer to the GP Online Services tab under Further Information to your right.
Services to Farnham Awards 2019
Our very own Dr David Brown was awarded for his services to healthcare in the Services to Farnham Awards 2019 on Monday 25th February. Here's what was said about him:
“Dr David Brown was fundamental in the creation of the first integrated care team in the locality based within Farnham Centre for Health. As a passionate and strong ambassador for Farnham, and with vast experience of local needs he has strived to create a community health service which is distinctive within the broader National Health Service.
As a talented leader, he has gone well beyond his role as a long serving GP and been exceptional as a positive advocate for collaborative working to deliver a shared vision for the benefit of patients.
David Brown is a charismatic and dedicated clinician with an exceptional ability to think outside of the box which is matched by his drive to provide the highest standard of community medicine and new and better ways to deliver effective community health care for the benefit of all who live in Farnham.”
Dr. Jane Dempster's Retirement
Dr Jane Dempster has now taken retirement and her patient list has been transferred over to our five salaried GP's; Dr Clare O'Dowd, Dr Fiona Head, Dr Niloufer Ebrahim, Dr Cassie Snadden and Dr Alexandra Streeter de Diego.
Whilst patient's have been allocated a named doctor in line with NHS requirements, they are free to see the GP of their choice at either of our two sites. We would like to encourage patients to build a relationship with more than one doctor.
Have your say on Community Services
People who live within the North East Hampshire and Farnham area may receive care in a number of ways, including services within the community such as District Nursing, Podiatry Clinics or Specialist Nurses for conditions such as diabetes or respiratory conditions. These services are overseen by NHS North East Hampshire and Farnham Clinical Commissioning Group (CCG).
Approximately every five years the CCG reviews the services it commissions, particularly looking at patient/public experience, local health and care needs, how the population is changing and learning from other areas of service. This information is then used to help plan for future service provision including the development of new specifications, and new measures to assess performance and quality.
To give your feedback on these services, please click on the following link and complete the questionnaire.
Community Services Questionnaire
Farnham Integrated Care Centre in the news!
Farnham Herald Article June 18th 2018
Information about the new General Data Protection Regulation (GDPR)
The General Data Protection Regulation (GDPR) came into effect on 25th May 2018. For more information on the information our practice holds about you please click on the following link:
Patient Extended Access Appointments
Routine GP appointments available on Saturday mornings in Farnham and Sunday mornings at Frimley Park Hospital
Routine Practice Nurse and Healthcare Assistant appointments available
Monday-Friday evenings and Saturday mornings in Farnham
The five Farnham practices (Downing Street, Farnham Dene, The Ferns, Holly Tree and River Wey) continue to work together and will be offering routine appointments to their registered patients through NHS England’s new Patient Extended Access.
Four of the five Farnham practices are already established in seeing patients for their same day appointments in the Farnham Integrated Care Centre. The Extended Access appointments will give patients from all five practices the opportunity to see a doctor, nurse or health care assistant for a routine appointment outside the core hours of their GP practice.
The appointment with the doctor, nurse or healthcare assistance is booked through the patient’s home practice reception team. However, the appointment will take place at the Farnham Integrated Care Centre based in Farnham Centre for Health.
Patients are also able to book a routine GP appointments on a Sunday morning through the patient’s home practice. These appointments will take place at Frimley Park Hospital, Out-Patient 1
Farnham Integrated Care Centre
There has been a revolution in how thousands of people in Farnham access GP services with the launch of the Farnham Integrated Care Centre (ICC) - a brand new urgent care unit at the Farnham Centre for Health.
For more information on this exciting new service, please see the tab to the right of your screen labelled Farnham Integrated Care Centre.
Also, have your say on extended access to GP services by completing the following survey:
Fit for Work Occupational Health Referrals
We are pleased to announce the Fit for Work advice and assessment service, which helps people who are in work with health conditions, and those who are off sick.
Fit for work has 2 key elements:
- Free, expert and impartial work-related health advice via a website and a telephone helpline that's available to all, including employers, employees and GP's.
- Voluntary referral to an occupational health professional for employees who have been off sick, or who are likely to be off sick, for four weeks or more.
Speak to your GP about being referred for Fit for Work, or find out more by visiting www.fitforwork.org.
Fit for Work Data Extraction
For more information on the DWP's proposal for collecting anonymous patient fit note data - see following link:
Friends & Family Survey
Have you taken our friends and family survey? Have your say on the service we provide, what we are getting right and what we could do better. Complete the survey on the website under "Have your say" or complete a form at the surgery.
Patient Standard Health Checks
Patient standard health checks are now available for patients aged 40-74 who do not have a history of stroke, heart disease, kidney disease or diabetes. Please see our further information section for more details.