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Latest News

Opening times over the festive season 

Monday 24th December               8am - 6:30pm (FCFH)

                                                 8am - 1pm, afternoon closed (Bourne)

Tuesday 25th December          Closed (both sites)

Wednesday 26th December     Closed (both sites)

Thursday 27th December             8am - 6:30pm (FCFH)

                                                 8am - 1pm, 2pm - 6:30pm (Bourne)

Friday 28th December                 8am - 6:30pm (FCFH)

                                                 8am - 1pm, afternoon closed (Bourne)

Monday 31st December               8am - 6:30pm (FCFH)

                                                 8am - 1pm, 2pm - 6:30pm (Bourne)

Tuesday 1st January 2019       Closed (both sites)

Wednesday 2nd January 2019      Normal surgery hours resume            

Please note: With reduced surgery and pharmacy opening times this holiday period, don't forget to order your repeat prescriptions in time to avoid running out of your medicines.

Flu vaccinations

This Autumn we held three adult and child flu clinics. If you missed these dates and are in one of the at risk groups please speak to our reception to book an appointment with one of our nurses.

As a reminder, you are in an at risk group if you are:

  • 65 years of age or over   
  • pregnant 
  • have certain long term medical conditions such as asthma 
  • living in a long-stay residential care home or other long-stay care facility 
  • receive a carer's allowance, or you are the main carer for an elderly or disabled person whose welfare may be at risk if you fall ill 

Please note that there is a nationwide shortage of the flu vaccination for over 65's, and if you fall into this group we would advise that you speak to your local pharmacy.

We are now holding one further child flu clinic on Thursday 17th January. This is your last chance to vaccinate your child this winter so please call reception to book your appointment.

Dr. Jane Dempster's Retirement

Dr Jane Dempster has now taken retirement and her patient list has been transferred over to our five salaried GP's; Dr Clare O'Dowd, Dr Fiona Head, Dr Niloufer Ebrahim, Dr Cassie Snadden and Dr Alexandra Streeter de Diego.

Whilst patient's have been allocated a named doctor in line with NHS requirements, they are free to see the GP of their choice at either of our two sites. We would like to encourage patients to build a relationship with more than one doctor.

Have your say on Community Services

People who live within the North East Hampshire and Farnham area may receive care in a number of ways, including services within the community such as District Nursing, Podiatry Clinics or Specialist Nurses for conditions such as diabetes or respiratory conditions. These services are overseen by NHS North East Hampshire and Farnham Clinical Commissioning Group (CCG). 

Approximately every five years the CCG reviews the services it commissions, particularly looking at patient/public experience, local health and care needs, how the population is changing and learning from other areas of service.  This information is then used to help plan for future service provision including the development of new specifications, and new measures to assess performance and quality.

To give your feedback on these services, please click on the following link and complete the questionnaire.

Community Services Questionnaire

Farnham Integrated Care Centre in the news!

Farnham Herald Article June 18th 2018

Information about the new General Data Protection Regulation (GDPR)

The General Data Protection Regulation (GDPR) came into effect on 25th May 2018. For more information on the information our practice holds about you please click on the following link:

Privacy Notice May 2018

Patient Extended Access Appointments

Routine GP appointments available on Saturday mornings in Farnham and Sunday mornings at Frimley Park Hospital

Routine Practice Nurse and Healthcare Assistant appointments available

Monday-Friday evenings and Saturday mornings in Farnham

The five Farnham practices (Downing Street, Farnham Dene, The Ferns, Holly Tree and River Wey) continue to work together and will be offering routine appointments to their registered patients through NHS England’s new Patient Extended Access.

 Four of the five Farnham practices are already established in seeing patients for their same day appointments in the Farnham Integrated Care Centre. The Extended Access appointments will give patients from all five practices the opportunity to see a doctor, nurse or health care assistant for a routine appointment outside the core hours of their GP practice.

The appointment with the doctor, nurse or healthcare assistance is booked through the patient’s home practice reception team. However, the appointment will take place at the Farnham Integrated Care Centre based in Farnham Centre for Health.

Patients are also able to book a routine GP appointments on a Sunday morning through the patient’s home practice. These appointments will take place at Frimley Park Hospital,                Out-Patient 1

Farnham Integrated Care Centre

There has been a revolution in how thousands of people in Farnham access GP services with the launch of the Farnham Integrated Care Centre (ICC) - a brand new urgent care unit at the Farnham Centre for Health.

For more information on this exciting new service, please see the tab to the right of your screen labelled Farnham Integrated Care Centre.

http://www.farnhamherald.com/article.cfm?id=119257

Also, have your say on extended access to GP services by completing the following survey:

http://www.northeasthampshireandfarnhamccg.nhs.uk/get-involved/surveys

Fit for Work Occupational Health Referrals

We are pleased to announce the Fit for Work advice and assessment service, which helps people who are in work with health conditions, and those who are off sick.

Fit for work has 2 key elements:

  • Free, expert and impartial work-related health advice via a website and a telephone helpline that's available to all, including employers, employees and GP's.
  • Voluntary referral to an occupational health professional for employees who have been off sick, or who are likely to be off sick, for four weeks or more.

Speak to your GP about being referred for Fit for Work, or find out more by visiting www.fitforwork.org.

Fit for Work Data Extraction

For more information on the DWP's proposal for collecting anonymous patient fit note data - see following link:

https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/485456/fit-note-data-factsheet-patients.pdf

Friends & Family Survey

Have you taken our friends and family survey?  Have your say on the service we provide, what we are getting right and what we could do better.  Complete the survey on the website under "Have your say" or complete a form at the surgery.

Patient Standard Health Checks

Patient standard health checks are now available for patients aged 40-74 who do not have a history of stroke, heart disease, kidney disease or diabetes.  Please see our further information section for more details.

 

Health News from the BBC and the NHS

BBC Health
NHS Choices Behind the Headlines
 
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