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Dear Patients,
We are currently experiencing unprecedented demand due to community respiratory illness, and this has resulted in us having to review the way we work to try and find a way to be there for our patients who need it the most. To this end we are asking patients to contact us via the telephone so we can establish how best to deal with your problem.
This has also led to us reintroducing the requirement for staff and patients to wear face coverings.
Before contacting us, please be aware of other resources available to patients which may enable you to access the advice and support you need more quickly, saving you wasted time and journeys and reducing anxiety:
Local Pharmacy
Pharmacists are clinically trained healthcare professionals, they provide clinical advice and prompt treatment for a range of minor illnesses such as coughs, colds, sore throats, tummy trouble and aches and pains before they get worse. You don't need to make an appointment and if symptoms suggest it's something more serious, they can advise you on the best place to seek assistance - ensuring you are getting the care you need.
Frimley-Healthier Together App
Parents and carers of children and young people can now help themselves deal with common childhood conditions by downloading the Frimley Healthier Together app - Home :: Frimley HealthierTogether (frimley-healthiertogether.nhs.uk)The app also provides clear information about what to look out for if your child is unwell and if needed it will directly inform us of your child’s symptoms.
Mental health Concerns
Please be aware that you can self-refer to Talk Plus for free help with concerns about anxiety, low-mood, depression, panic, and OCD. They also offer services for women who feel low after having a baby and for Military Veterans. Please visit the below website for further information - www.talkplus.org.uk
Haslemere Minor Injuries Unit
Haslemere Minor Injuries Unit can treat a variety of recent injuries, including minor burns, suspected broken bones, minor head or eye injuries, as well as removing foreign bodies from ears, eyes or nose, or from under the skin. The unit is open Monday to Saturday, 8am to 5pm, as a walk-in service. it is located in Church Lane, Haslemere GU27 2BJ.
NHS111 First
Using NHS111 First this winter will help ease pressure on our accident and emergency services. Help play your part and think 111 First when you need urgent, but not life-threatening, care - www.111.nhs.uk
We thank you for your continued patience and support during these difficult times.
The Farnham Dene Medical Practice Partners