Following on from patient feedback, we have changed our Online Consultation opening hours, to allow more flexibility for those who work and are unable to submit an eConsult in the morning. Therefore from 19th April 2022 this service will be available between 8am and midday Monday to Friday, and 6.30pm to 8pm on Monday to Thursday. It will continue to be closed over weekends and bank holidays.
We may occasionally need to close the service early if capacity has been met or we have staff absences. However if the service is closed and a patient has a non-urgent medical problem, they can contact our reception team on 01252 730100, or alternatively wait until the service re-opens the following day and submit their query then.